★ CODE: STARSHIP FOR FREE SHIPPING ON $50+ ★
★ CODE: STARSHIP FOR FREE SHIPPING ON $50+ ★

☆ Frequently Asked Questions ☆

✦ ARE THE NAILS REUSABLE?

Yes. Depending on how long you've worn them and if they are still in good shape once removed, gently buff the back of the nail to remove old excess glue and reapply as usual.


✦ SHIPPING + PROCESSING

I ship through USPS First Class for U.S. orders, which should take 2-5 business days to arrive.

For Canadian orders, I ship via UPS Standard, with an estimated delivery time of 3-7 business days.

Processing takes 1-2 business weeks depending on my order load. Your order may process quicker.


✦ SHIPPING RATES

⭑ USA (48 continental)
$5 USD
Ground Advantage
Estimated delivery: 3-5 business days.

⭑ CANADA
$16 USD
UPS Standard or USPS International 
Estimated delivery: 3-10 business days.


✦ REFUND POLICY

NO REFUNDS!
Due to the nature of the products and for sanitary reasons, all sales are final. Please double-check your order and nail size before placing it.

Any claims for quality, damaged, or defective items must be submitted within 1 week of receiving the product, along with proof (photos or video).


✦ SHIPPING AND HANDLING

Once handed over to the carrier, Stardrop Nails has no control over the packages. If the address provided was correct, contact your local post office for delivery issues.

We are not responsible for any lost, damaged, or stolen packages.


✦ IS STARDROP.NAILS & STARDROPNAILS THE SAME?

Yes... but technically @stardrop.nails is my Press-On business page where I take press-on nail orders and post mainly press-on content. My other page @stardropnails is my main nail art content page where I showcase my creative work and promote my product line.

 


✦ WHAT HAPPENED TO STARDROP NAIL SHOP?

If you were here previously and had gotten to witness Stardrop Nail Shop, my little nail supply shop, it didn't do so well and I had decided to cut most things out and only move certain inventory over to my new shop + start my own product line! I have consolidated everything all under one website and branding so there is minimal confusion for customers.